6.1 General
DMZCO has ensured that the planning of the Quality Management System is carried out to meet all requirements as well as prevent or reduce undesired effects by effective planning of actions to address risk and opportunities. It has also ensured that the integrity of the Quality Management System is maintained when changes to the Quality Management System are planned and implemented.
6.2 Quality Objectives and Planning to Achieve Them
⇨ Deliver products, solutions and services that delight our clients
⇨ Continuously enhance satisfaction of internal and external clients
⇨ Improve productivity by eliminating waste and rework
The quality policy as well as quality objectives are included in new employee training as well as training on the QMS.
Management periodically reviews the objectives during management review meetings to determine the policy’s continuing suitability for the organization.
6.2.1 Quality Objectives:
The top Management shall carry out the changes in a planned and systematic manner whenever there is a change to the Quality Management System is identified.
The top management shall consider the following, before changing the QMS:
1. The purpose of the change and its consequence.
2. The integrity of the Quality Management.
3. The availability of resources.
4. The allocation or re-allocation of responsibilities and authorities.